Return Policy:

We make every effort to accurately describe and present our merchandise. If within 30 days of the purchase date, you are dissatisfied and would like to return item(s) for refund or replacement, please call us at 207-539-4451 or email us at omes@myfairpoint.net

Please have the packing slip number ready that came with your shipment. She will issue you a return goods authorization number. Mark the return goods authorization number clearly on the outside of the package you'll be returning. You may want to insure your return; we can not be responsible for lost or misdirected packages. Return postage is also at your expense, unless goods were damaged upon arrival. If you paid for your order by credit card, a credit will be issued upon receipt and inspection of package. A copy of the credit will be mailed to you. 

Privacy:

We are here to sell YOU a quality product and to share the love of wool! Any information that you supply us with in order to transact business will remain confidential. Your privacy is important to us and we value your business.